Service

What we do

One service, done properly: a real doctor, on video, today.

Team 24-7 is a video General Practice consultation service. No symptom checker, no chatbot — a licensed South African doctor, on a private video call, for one flat fee.

How it works

Three steps, start to script.

No account setup, no medical aid checks, no waiting room. Just a doctor, on your terms.

01

Book & pay

Choose any available Team 24-7 doctor, tell us what’s going on, and pay the flat R379 consultation fee — that’s the whole bill.

02

Video consultation

Join a private video call from your phone or laptop. Most patients are speaking to a doctor within minutes of booking.

03

Script, sent digitally

Your doctor sends any prescription, sick note, or specialist referral straight to your phone before the call ends.

What a consultation covers

General Practice, the way it should work.

Every doctor on Team 24-7 is a registered General Practitioner, equipped to assess, diagnose, and treat the everyday health concerns that usually mean a trip to a GP.

Everyday illness & infections

Colds, flu, UTIs, skin conditions, and other common complaints assessed and treated the same day.

Chronic medication repeats

Get an existing chronic script reviewed and renewed without a clinic visit.

Sick notes

A valid medical certificate, issued digitally, when you need to be signed off work or study.

Referrals to specialists

If your case needs a specialist, your Team 24-7 doctor writes the referral on the call so you can book with confidence — not guesswork.

Digital prescriptions

Prescriptions are written against a searchable medicine database with correct dosage forms and pack sizes.

Not sure if video is right for you?

Video consultations work well for most everyday GP concerns. If your doctor decides your case needs an in-person exam, they’ll tell you on the call — you won’t be left guessing.

Team 24-7 is part of the Kiros Healthcare family, alongside our sister pharmacy Kirospharma — zero markup, zero dispensing fee, pay cost price for the medicine your family takes every month.

Visit Kirospharma
Ready when you are

Talk to a Team 24-7 doctor today.

R379flat fee, that’s the bill

Most patients are in a video call within minutes of booking.

Book a consultation